OPERATIONS FORENSICS Published by the MIT Press
Investors and analysts often need to look into a firm’s operations more deeply than traditional financial statements and models allow. This book describes newly developed tools for using operations metrics to discern and influence the valuation of a firm...
"Operations Forensics" is published by the MIT Press, where qualified instructors can obtain complimentary examination copies. Link to MIT Press page Free download of author's more recent research papers at ssrn.
Business Performance Analysis Using
Operations Measures and Tools
Book and Faculty Resources
Richard Lai works in a hedge fund. "Operations Forensics" is the text he wrote for the popular "Operations Performance Analysis" MBA course he taught as a faculty member of the Wharton School of the University of Pennsylvania from 2008 to 2011.
Prior to Wharton, he worked in banking (DBS Bank), management consulting (McKinsey and Bain), and wealth management, in a firm he co-founded and ran until it was sold to Aviva, one of the world's largest insurers.
He obtained his doctorate from the Harvard Business School and his master and bachelor degrees from the Massachusetts Institute of Technology.
He is also a Henry Crown Fellow at the Aspen Institute.
Free download of author's more recent research papers at ssrn.
“Richard Lai provides a seminal and practical operations-centric approach to (1) distill performance indicators, (2) assess the internal operations from an external investor’s perspective, and (3) improve and turn around the operations from an internal management’s perspective. Anyone interested in linking operational and financial performance should master this text.”
Jan Van Mieghem, Harold L. Stuart Distinguished Professor of Managerial Economics; Professor of Operations Management, Kellogg School of Management at Northwestern University